Corona Virus

Updated 1:30p 3/30/2020

At this time, Focus Climbing Center does not have a re opening date. The closure timeline will be continuously evaluated and depending on the government’s guidelines and local conditions, we may shorten or extend this period as appropriate. Your membership will NOT be billed during this closure unless you have indicated otherwise.

As the Owner, the well-being and health of our employees has always been very important to me.  They helped make Focus a great place, and I want to make sure they continue to make it great once we re-open. Through this closure, all employees will be paid normally to ensure they can survive, and be here for YOU once we re-open our doors.

What to expect regarding memberships, and how can I support Focus and the employees?:

• Remain in the billing cycle as this will ensure we can pay ALL EMPLOYEES during this time. If you can’t pay the entire bill, you can elect to pay any amount that works for you. Please click here to stay in the billing cycle.
• Free freeze- and once we reOpen, you can DECLINE a credit to your membership for time lost during the closure. This will help us pay all employees during this closure. Please click here to DECLINE membership credit.

For members who cannot contribute:

• Free freeze- and once we reOpen, you can ACCEPT a credit to your membership for time lost during the closure. Please click here to ACCEPT your membership credit. You are not required to take any action for this- Focus will do this automatically if we do not hear from you.
• Pre-paid member will have their memberships extended for the full duration of the closure. We will make this automatically. If you do not want a credit during the closure, please click here to DECLINE your membership extension.
• We know there will be many special membership cases, and we will deal with those on a case by case basis to ensure we are taking care of our members.

ALL FREEZES SPECIFIC TO COVID-19 WILL BE UNFROZEN ONCE FOCUS HAS RE-OPENED.

We ask for your patience, as none of us have ever experienced this before. Like you, we are doing our best, and will probably make some mistakes along the way. We are prepared to endure this closure for as long as it takes, but we will need YOUR help, and cannot do this without YOU

We have not forgotten how much trust you have put in us since we opened our doors in 2013, and we will do everything possible to strengthen our community in the coming weeks.

Joe and Jacie Czerwinski